FAQ

HITWAY is an integrated brand specializing in electric two-wheelers — including electric motorcycles, electric bike, and electric scooters for both adults and kids. Alongside KOOLUX, EVERCROSS, RCB, and COLORWAY, HITWAY is part of Yuntongda Group — a one-stop electric mobility leader integrating R&D, manufacturing, global sales and after-sales service. For over 10 years, we have focused on eco-friendly short-distance transport, serving 500,000+ end users across Europe, Russia, North America, and South America with reliable, cost-effective electric two-wheelers.

Yes. We operate localized overseas warehouses and provide regionalized after-sales support across key markets, including Colombia. This enables faster delivery, reduced lead times, and more responsive service for our partners and their customers.

 We offer over 50 vehicle series for wholesale and customization, including:

Electric Motorcycles & E-Bikes: Powerful daily commuters.

Off-Road Electric Motorcycles: Built for rough terrain. Electric Scooters & Foldable Series: Lightweight and portable.

 Yes. We offer full OEM/ODM services, including frame color customization, logo design and printing, component selection, packaging design, and multilingual manuals. With 50+ vehicle series available for customization, we provide end-to-end support from product selection to brand delivery.

Yes. We offer sample products for testing and evaluation. Sample costs and shipping fees are borne by the buyer. Please contact our sales team for specific sample policies and availability.

We provide partners with comprehensive marketing support, including product image libraries (high-res photos, lifestyle images, videos), certification documents, user manuals, and website/social media content collaboration support.

Yes. Every product comes with a user manual (available for download). We also provide installation photos and videos on each product detail page. For special requirements, our technical support team can offer remote guidance.

Our standard partnership process includes: initial consultation → sample evaluation (optional) → contract negotiation → order confirmation → production & delivery → after-sales support. Our sales team will guide you through each step.